Terms and Conditions

MQ AVI (or the “Service Provider” or “Musi’Quiz” hereinafter) is a simplified joint-stock company registered with the Avignon Trade and Companies Register under number 929 148 054, whose registered office is located at 20 avenue Interaquis, 84320 Entraigues-sur-la-Sorgue (intra-community VAT number: FR85929148054). Email address: avignon@musiquiz.co.

MQ AVI, operating the Musi’Quiz activity, offers for sale the provision of services (the “Services”) relating to the booking of leisure rooms (the “Rooms”) in order to enter into sales contracts (the “Contracts”) with a consumer (the “Purchaser”), under which MQ AVI makes one or more Rooms available to leisure participants (the “Players”); if they participate in the leisure activities, the Purchaser is deemed to be a Player.

These General Terms and Conditions of Sale (“GTCS”) are intended to regulate the relationship between Musi’Quiz and the Players, in particular with regard to the provision of a Game Room.

Musi’Quiz and the Players undertake to comply with these contractual provisions, as well as with all local and national laws and regulations, and other instructions issued by the administrative authorities, as well as with the rules laid down by insurers, where applicable.

The Game Rooms are located on Musi’Quiz premises, as indicated on its Website. Musi’Quiz reserves the right, at any time, to modify or have the terms and conditions below modified, as well as the prices and content displayed on its Website.

Musi’Quiz’s General Terms and Conditions of Sale are available in French only, on its Website or upon simple request at the reception desk.

The GTCS are valid as soon as they are posted online.

The Purchaser acknowledges having read the General Terms and Conditions and all the information contained therein, having accepted them prior to the confirmation of any order, and that they are enforceable against them in accordance with Article 1119 of the Civil Code.

Musi’Quiz offers for sale game room booking services including the use of a musical question-and-answer game with the following features:
– question-and-answer game using a digital device (screens / tablets)
– provision of screens and buzzers to allow players to answer the questions
– scoring and ranking of players;
– various game mechanics specific to Musi’Quiz and which may be modified over time.

The use of the said game room equipment is subject to the presence of at least 4 Players, and a maximum of 18 Players.

Upon request from the Purchaser at the time of booking, they may contact Musi’Quiz to order additional customized services (room booking, buffet, etc.), which will be subject to an additional quotation issued by Musi’Quiz.

The price of the services offered for sale on the website is freely set by Musi’Quiz, in compliance with applicable laws and regulations. They are clearly displayed on the website and are available upon request at the reception desk of the game rooms. The price is therefore reduced according to the number of players.

Musi’Quiz reserves the right to modify its prices at any time but undertakes to apply the prices in force indicated at the time of the order.

The price of products and services is not negotiable by the Purchaser. Prices are displayed in euros, including all taxes.

Preferential rates may be offered at certain off-peak times or upon presentation of a student card, as indicated on the website at the time of purchase.

Only credit card payment is accepted on the website. If the person making the booking is unable to pay by this method, an exception may be granted for payment on site by bank card, bank transfer or cash (in euros).

Musi’Quiz has entrusted its payment system to a provider specialized in securing online payments and does not retain any data related to the payment system in its databases.

Payment in part or in full is required at the time of booking.

In the event of cancellation at least 48 hours before the game session by one or more Players for any reason, only a credit note will be offered. This credit note will be valid for 12 months from the date of purchase. After the 48-hour deadline, a credit note will no longer be possible.

No refund may be issued after a game session has been confirmed.

If fewer players than the number planned at the time of booking attend on the booking date, the corresponding price difference will not be refunded.
If more players than the number planned at the time of booking attend, the price difference must be paid on site on the day of the event, within the limit of the number of Players authorized for the Game Room, as indicated on the Website.

Musi’Quiz reserves the right to refuse any booking from a person who remains indebted to Musi’Quiz for any amounts invoiced.

For any questions relating to the status of their Order, the Purchaser must contact the Seller directly.

Professional Customers:

A professional Customer will receive a quotation if they request one from Musi’Quiz. An option may be placed to hold a time slot at the Customer’s request. To validate this quotation, the Customer must return the signed quotation. Once signed, a quotation is considered due.

The quotation may be cancelled by the Customer free of charge if the activity takes place at least 30 days after the date of the cancellation request.

A change in the number of players is possible up to 7 days before the service. Once this deadline has passed, the number of players may not be reduced. Additional Players (excluding catering services) may be added up to the day of the event and will be subject to a price adjustment.

The cancellation, absence or lateness of one or more players does not release the Customer from their payment obligation towards Musi’Quiz.

After signing the quotation, the Customer must make payment in accordance with one of the following two payment terms:

- Either before the event: 100% of the quotation amount or, at a minimum, a 50% deposit by bank transfer or payment link, followed by the remaining 50% 7 days after the event.

- Or on the day of the event: 100% of the amount on site by bank card, cheque or cash.

In the event of non-payment, Musi’Quiz may refuse the Customer access on the day of the event.

In the event of late payment, late payment penalties of €40 per reminder and €10 per business day of delay will be charged.

The order is placed online based on the available booking slots. The Player therefore chooses the date and time of their visit. The Purchaser must then identify themselves by providing their surname, first name, telephone number, postal address and email address.

The Purchaser must confirm their order and make payment for all or part of the booking.

Any confirmation constitutes acceptance of the price and the GTCS.

The Purchaser will then receive a confirmation email from Musi’Quiz within 48 hours. The sale will then be considered final.

In the event of fraudulent use of their bank card, the Purchaser is invited, as soon as they become aware of such use, to contact the Musi’Quiz Customer Service Department and provide evidence of such fraudulent use.

The computerized data stored in the computer systems of Musi’Quiz and its partners under reasonable security conditions shall be considered as evidence of communications, orders and payments made between the parties.
The archiving of orders may be used in the event that proof is requested.

Access to the rooms is reserved for Purchasers who have made a booking online, by telephone or on site.

Players under the age of 16 must be accompanied by an adult.

Players are required to arrive 15 minutes before the game start time indicated at the time of booking. The Customer will be informed of this requirement, at the latest, during the booking process and before payment, as well as in the booking confirmation email. In the event of late arrival, the game session cannot be postponed. The playing time will be reduced so as not to affect subsequent bookings, and the session may under no circumstances extend beyond the scheduled end time indicated when the order was booked.

Game equipment is made available to players subject to fair and careful use, without causing any damage to the equipment. Musi’Quiz reserves the right to refuse access to the Rooms if at least one player is intoxicated or under the influence of illegal substances and displays threatening behaviour towards staff.

The absence of the Players at the date and time indicated will not entitle them to a refund or any other form of compensation.

However, the Purchaser may request to modify their booking free of charge up to 48 hours before the booking date. Any modification must be made by email or telephone directly with the Musi’Quiz centre where the booking was made.

In accordance with the provisions of Article L221-28-12° of the Consumer Code, which provide that the right of withdrawal cannot be exercised for contracts for the provision of leisure activities that must be provided on a specific date or during a specific period, the Purchaser does not have a right of withdrawal.

At the end of the Musi’Quiz service, the player declared the winner of the game will receive a “Quiz Master” gift voucher worth the price of one player, valid for a new room booking within 3 months following the issuance of this voucher. This voucher will only be valid for a room booking with a minimum of 4 players.

Only one gift voucher may be used per room booking. This gift voucher will be handed over in person at the end of the game. No duplicate voucher may be issued in the event of loss of the “Quiz Master” gift voucher.

Customers who have booked a “Team Building” offer will receive a prize for the winners of the game session. In addition to the “Quiz Master” gift voucher, the winners will receive one or more Musi’Quiz promotional items (mug, water bottle, bottle opener, pen, for example), subject to availability and at the discretion of the Service Provider.

Musi’Quiz offers bookings in the form of Gift Cards to be given as gifts. These Gift Cards are represented by a ticket identified by a unique number, and the beneficiary is deemed to be the first holder to present it. For this reason, the purchaser of a Gift Card must, under their sole responsibility, ensure that its confidentiality is preserved.

A Gift Card is valid for 12 months from the date of purchase. After this period, the card is no longer valid.

Only facts that are directly attributable to Musi’Quiz may give rise to liability on the part of Musi’Quiz towards the Purchaser or the Players, provided that they cause them direct damage.

Musi’Quiz shall not be held liable where the failure to perform or improper performance of its obligations is attributable to:

- Improper use of the Room and its features by the Purchaser or any Player;

- Any fault attributable to the Purchaser or any Player;

- Force majeure, i.e. an unforeseeable and unavoidable event caused by a third party, including: a general strike by public transport drivers followed by more than 50% of the professionals concerned, a technical failure of the game making its use impossible for all Players, an administrative closure of the Musi’Quiz establishment or a pandemic;

- A technical failure of the game that does not make its use impossible for all Players;

- Inconveniences inherent in the use of the Internet network, such as an interruption or disruption of the service, external intrusion or the presence of computer viruses.

In the event that the provision of a Room and the use of the game by all Players prove impossible as a result of a case of force majeure, Musi’Quiz undertakes to postpone, at no additional cost, the performance of the Services ordered before the expiry of a period of three months from the initial date of provision.

The Purchaser guarantees the proper use of the leisure equipment by all Players and guarantees Musi’Quiz against any damage or harm of any kind caused to property, equipment, materials and persons by any Player during the performance of the Services; the Purchaser may in no way invoke the absence of a relationship of subordination or contractual relationship with a Player in order to evade the obligations imposed upon them.

In the event of damage caused by one or more Players linked to the Purchaser’s Order to property or equipment belonging to Musi’Quiz establishments, the repairs will be assessed and notified to the Purchaser within sixty (60) days; the Purchaser shall have a period of fifteen days from the notification issued by Musi’Quiz to pay the cost of the repairs, without prejudice to any recourse to insurance.

In the event of late or non-payment, the Purchaser shall owe a fixed compensation for collection costs in the amount of 40 euros, automatically and without prior notification, in addition to the amount due plus late-payment interest.

All content on the website and its elements are the property of Musi’Quiz. The same applies to the graphic representations displayed on the website and inside Musi’Quiz premises. Images, videos, photographs and other documents are protected by copyright.

The game questions are also the property of Musi’Quiz.

Any total or partial reproduction of this content, without the prior authorization of Musi’Quiz, is strictly prohibited and may constitute copyright infringement.

1. The personal data provided by the Purchaser when making payment is necessary for the processing of their order and the issuing of invoices.

2. This data is subject to computer processing. The Purchaser may consult the Personal Data Protection Policy.

If a purchaser does not find the proposed solution satisfactory, they may then request mediation.

Photos or videos of the Players as a team may be taken before, during or at the end of the game, with the consent of the persons concerned. These photos may be sent by email to the person who made the booking. Musi’Quiz shall not be held responsible for the use made of them by the person who made the booking.

Musi’Quiz remains the owner of the photos and videos and reserves the right to use the photos taken during the game on its website and social media accounts affiliated with Musi’Quiz, unless at least one participant expressly objects. Musi’Quiz will delete these photos at the request of any person concerned.

1. The General Terms and Conditions are governed by French law.

2. In the event of a dispute, the competent court shall be the court of the defendant’s place of residence or, at the claimant’s choice, the court of the place where the Product was effectively delivered.

&MOTION (hereinafter referred to as the “Service Provider” or “Musi’Quiz”) is a single-member simplified joint-stock company (SASU) with a share capital of €1,000, registered with the Saint-Denis de La Réunion Trade and Companies Register (R.C.S.) under number 990 288 847, with its registered office located at LA MONTAGNE 91 ALLEE DU GOLF 97417 SAINT-DENIS (intra-Community VAT number: FR23990288847). &MOTION operates its business from its establishment located at RESIDENCE RONTAUNAY 25 RUE JEAN CHATEL 97400 SAINT-DENIS.

Email address: contact@infinity-park.re. Telephone number: 0692 301 777.

Musi’Quiz offers for sale services (the “Services”) relating to the booking of leisure rooms (the “Rooms”), with a view to entering into sales contracts (the “Contracts”) with a consumer (the “Purchaser”), under which Musi’Quiz makes one or more Rooms available to participants in leisure activities (the “Players”). If the Purchaser takes part in the leisure activity, they shall be deemed to be a Player.

These General Terms and Conditions of Sale (the “GTC”) are intended to govern the relationship between Musi’Quiz and the Players, particularly with regard to the provision of a Game Room.

Musi’Quiz and the Players undertake to comply with these contractual provisions, as well as all applicable local and national laws and regulations, any other instructions issued by administrative authorities, and any rules established by insurers, where applicable.

The Game Rooms are located on Musi’Quiz premises, as indicated on its Website. Musi’Quiz reserves the right, at any time, to amend or arrange for the amendment of the terms and conditions set out below, as well as the prices and content displayed on its Website.

Musi’Quiz’s General Terms and Conditions of Sale are available exclusively in French, either on its Website or upon request at the reception desk.

The GTC shall take effect as soon as they are published online.

The Purchaser acknowledges having read and understood the General Terms and Conditions, including all the information contained therein, and having accepted them before confirming any order. The Purchaser further acknowledges that these terms are binding upon them in accordance with Article 1119 of the French Civil Code.

Musi’Quiz offers game room booking services that include the use of a music quiz game with the following features:

– A question-and-answer game using digital devices (screens/tablets);

– Provision of screens and buzzers to enable Players to answer the questions;

– Scoring and ranking of Players;

– Various game mechanics specific to Musi’Quiz, which may be modified over time.

Use of the equipment provided in the Game Room is subject to a minimum of 4 Players and a maximum of 18 Players.

At the Purchaser’s request when making a booking, the Purchaser may contact Musi’Quiz to order additional customized services (room hire, buffet, etc.). These services will be subject to a separate quotation issued by Musi’Quiz.

The prices of the services offered for sale on the Website are freely set by Musi’Quiz, in compliance with applicable laws and regulations. They are clearly displayed on the Website and are available upon request at the reception desk of the Game Rooms. Prices decrease depending on the number of Players.

Musi’Quiz reserves the right to change its prices at any time but undertakes to apply the prices in force and displayed at the time the order is placed.

The prices of products and services are non-negotiable by the Purchaser. All prices are displayed in euros, inclusive of all taxes.

Preferential rates may be available during certain off-peak hours or upon presentation of a student card, as indicated on the Website at the time of purchase.

Only credit card payments are accepted on the Website. If the person making the booking is unable to pay using this method, an exception may be granted to allow payment on-site by bank card, bank transfer or cash (in euros).

Musi’Quiz has entrusted its payment system to a provider specializing in securing online payments and does not store any payment-related data in its databases.

Full or partial payment is required at the time of booking. A 50% deposit may be paid, with the balance payable on site on the day of the game session.

If one or more Players cancel at least 48 hours before the game session, for any reason, only a credit note will be offered. This credit note will be valid for 12 months from the date of purchase. After the 48-hour deadline, no credit note will be issued.

No refunds will be granted once a game session has been confirmed.

If fewer Players than the number specified at the time of booking attend on the booking date, the corresponding price difference will not be refunded.

If more Players than the number specified at the time of booking attend, the price difference must be paid on-site on the day of the event, subject to the maximum number of Players permitted in the Game Room, as indicated on the Website.

Musi’Quiz reserves the right to refuse any booking from a person who owes Musi’Quiz any outstanding amounts.

For any questions regarding the status of their order, the Purchaser must contact the Seller directly.

Business customers

Business customers may request a quotation from Musi’Quiz. At the Customer’s request, a provisional booking may be placed to hold a time slot. To approve the quotation, the Customer must return the signed quotation. Once signed, a quotation is considered binding and payable.

The Customer may cancel the quotation free of charge if the activity is scheduled to take place at least 30 days after the cancellation request date.

The number of Players may be amended up to 7 days before the service date. After this deadline, the number of Players may no longer be reduced. Additional Players may be added (excluding catering services) up to the day of the event, subject to a price adjustment.

The cancellation, absence or lateness of one or more Players does not release the Customer from their payment obligation towards Musi’Quiz.

After signing the quotation, the Customer must make payment in accordance with one of the following two payment terms:

- Before the event: 100% of the quotation amount, or at least a 50% deposit by bank transfer or payment link, followed by payment of the remaining 50% within 7 days after the event.

- On the day of the event: 100% of the amount payable on-site by bank card, cheque or cash.

In the event of non-payment, Musi’Quiz may refuse the Customer access on the day of the event.

In the event of late payment, late payment charges of €40 per reminder and €10 per business day of delay will be payable.

Orders are placed online based on available booking slots. The Player selects the date and time of their visit. The Purchaser must then provide their details, including their surname, first name, telephone number, postal address and email address.

The Purchaser must confirm their order and pay all or part of the booking amount.

Any order confirmation constitutes acceptance of the price and the General Terms and Conditions of Sale.

The Purchaser will then receive a confirmation email from Musi’Quiz within 48 hours. The sale will then be considered final.

In the event of fraudulent use of their bank card, the Purchaser is invited to contact Musi’Quiz Customer Service as soon as they become aware of such use, providing evidence of the fraudulent transaction.

Electronic data stored in the computer systems of Musi’Quiz and its partners under reasonable security conditions shall be considered evidence of communications, orders and payments made between the parties.

Orders may be archived and used as evidence if required.

Access to the Game Rooms is reserved for Purchasers who have made a booking online, by telephone or on-site.

Players under the age of 16 must be accompanied by an adult.

Players are required to arrive 15 minutes before the game start time indicated at the time of booking. The Customer will be informed of this requirement at least at the time of booking, before payment, and in the booking confirmation email. In the event of late arrival, the game session cannot be rescheduled. The playing time will be reduced to avoid penalizing subsequent bookings, and the session may under no circumstances extend beyond the scheduled end time indicated when the order was placed.

Game equipment is made available to Players on the condition that it is used responsibly and with care, without causing any damage. Musi’Quiz reserves the right to refuse access to the Game Rooms if at least one Player is intoxicated or under the influence of illegal substances and exhibits threatening behaviour towards staff.

Failure by Players to attend at the specified date and time shall not entitle them to a refund or any other form of compensation.

However, the Purchaser may request to modify their booking free of charge up to 48 hours before the booking date. Any modification must be requested by email or telephone directly with the Musi’Quiz centre where the booking was made.

In accordance with the provisions of Article L221-28-12° of the Consumer Code, which stipulate that the right of withdrawal cannot be exercised for contracts for the provision of leisure activities that must be supplied on a specific date or during a specific period, the Purchaser shall not benefit from a right of withdrawal.

At the end of the Musi’Quiz service, the player declared the winner of the game will receive a “Quiz Master” gift voucher worth the price of one player, valid for a new room booking within 3 months of the voucher’s issue date. This voucher will only be valid for a room booking with a minimum of 4 players.

Only one gift voucher may be used per room booking. The gift voucher will be handed over in person at the end of the game. No duplicate voucher may be issued in the event of loss of the “Quiz Master” gift voucher.

Customers who have booked a “Team Building” offer will receive a prize for the winners of the game session. In addition to the “Quiz Master” gift voucher, the winners will receive one or more Musi’Quiz branded products (such as a mug, water bottle, bottle opener or pen), subject to availability and at the Service Provider’s discretion.

Musi’Quiz offers bookings in the form of Gift Cards to be given as presents. These Gift Cards take the form of a ticket bearing a unique identification number, and the beneficiary shall be deemed to be the first person to present it for use. For this reason, the purchaser of a Gift Card must ensure, under their sole responsibility, that its details remain confidential.

A Gift Card is valid for 12 months from the date of purchase. After this period, the card is no longer valid.

Only events directly attributable to Musi’Quiz may give rise to liability on the part of Musi’Quiz towards the Purchaser or the Players, provided that they cause them direct harm.

Musi’Quiz shall not be held liable where the failure to perform or improper performance of its obligations is attributable to:

- Improper use of the Game Room and its features by the Purchaser or any Player;

- Any fault attributable to the Purchaser or any Player;

- A force majeure event, meaning an unforeseeable and insurmountable event caused by a third party, including in particular: a general strike by public transport drivers followed by more than 50% of the professionals concerned, a technical failure of the game making it impossible for all Players to use it, an administrative closure of the Musi’Quiz premises, or a pandemic;

- A technical failure of the game that does not make its use impossible for all Players;

- Inconveniences inherent in the use of the internet, such as service interruption or disruption, external intrusion, or the presence of computer viruses.

If the provision of a Game Room and use of the game by all Players become impossible as a result of a force majeure event, Musi’Quiz undertakes to reschedule the performance of the Services ordered, free of charge, within three months of the initial date on which the Game Room was to be made available.

The Purchaser shall ensure that all Players use the leisure equipment responsibly and undertakes to indemnify Musi’Quiz against any damage or harm of any kind caused by any Player to property, equipment, materials or persons in connection with the performance of the Services. The Purchaser may not rely on the absence of a relationship of subordination or contractual relationship with a Player to avoid the obligations incumbent upon them.

In the event of damage caused by one or more Players associated with the Purchaser’s Order to property or equipment belonging to Musi’Quiz premises, the cost of repairs shall be assessed and notified to the Purchaser within sixty (60) days. The Purchaser shall have fifteen days from the date of notification issued by Musi’Quiz to pay the cost of repairs, without any deferral pending recourse to insurance.

In the event of late payment or non-payment, the Purchaser shall automatically be liable, without prior notice, for a fixed recovery fee of €40, in addition to the amount owed, increased by late payment interest.

All content on the Website and its elements are the property of Musi’Quiz. The same applies to the graphic representations displayed on the Website and inside Musi’Quiz premises. Images, videos, photographs and other documents are protected by copyright.

The game questions are also the property of Musi’Quiz.

Any reproduction, in whole or in part, of this content without the prior authorisation of Musi’Quiz is strictly prohibited and may constitute an infringement of intellectual property rights.

1. The personal data provided by the Purchaser at the time of payment are necessary for processing their order and issuing invoices.

2. This data is subject to computer processing. The Purchaser may consult the Personal Data Protection Policy.

If a Purchaser is not satisfied with the proposed solution, they may then request mediation.

Photos or videos of Players as a team may be taken before, during or at the end of the game, with the consent of those concerned. These photos may be sent by email to the person who made the booking. Musi’Quiz shall not be held liable for any use made of them by the person who made the booking.

Musi’Quiz remains the owner of the photos and videos and reserves the right to use photos taken during the game on its website and social media accounts affiliated with Musi’Quiz, unless at least one participant expressly objects. Musi’Quiz will delete these photos at the request of any person concerned.

1. The General Terms and Conditions are governed by French law.

2. In the event of a dispute, the competent court shall be the court of the defendant’s place of residence or, at the claimant’s discretion, the court of the place where the Product was effectively delivered.

Musi’Quiz (or “the Provider”) is a simplified joint-stock company (SAS) with a share capital of €23,500, registered with the Lille Trade and Companies Register under number 883 391 799, whose registered office is at 10, boulevard Victor Hugo, 59000 Lille, France (intra-community VAT number: FR 94883391799). Email address: lille@musiquiz.co. Telephone: +33 (0)3 62 27 67 72.

Musi’Quiz offers for sale the provision of services (the “Services”) relating to the booking of leisure rooms (the “Rooms”) in order to enter into sales contracts (the “Contracts”) with a consumer (the “Buyer”), under which Musi’Quiz makes one or more Rooms available to the leisure participants (the “Players”); if the Buyer takes part in the leisure activity, the Buyer is deemed to be a Player.

These terms and conditions of sale (“Terms”) govern the relationship between Musi’Quiz and the Players, in particular the provision of a Game Room.

Musi’Quiz and the Players undertake to comply with these contractual provisions, with all local and national laws and regulations and other instructions from the administrative authorities, and with the rules set by insurers where applicable.

The Game Rooms are located on Musi’Quiz’s premises, as indicated on its Website. Musi’Quiz reserves the right, at any time, to modify or have modified the terms and conditions below, as well as the prices and content displayed on its Website.

Musi’Quiz’s terms and conditions of sale are available in French only, on its Website or on request at the reception desk.

The Terms apply from the moment they are published online.

The Buyer acknowledges having read the Terms and all the information they contain, having accepted them before confirming any order, and that they are binding on the Buyer in accordance with article 1119 of the French Civil Code.

Musi’Quiz sells game room booking services that include the use of a musical question-and-answer game with the following features:

A question-and-answer game played on a digital set-up (screens / tablets)
Screens and buzzers provided so that players can answer the questions
Point counting and player ranking;
Various game mechanics specific to Musi’Quiz, which may change over time.

Use of the game room equipment requires at least 4 Players and at most 18 players.

At the Buyer’s request when booking, the Buyer may contact Musi’Quiz to order additional customised services (room hire, buffet, etc.), which will be the subject of a separate quote issued by Musi’Quiz.

Le Maillon Faible by Musi’Quiz is a game adapted from the TV format “Le Maillon Faible”, operated under licence. During the game, a prize pot and sums of money expressed in a currency, whichever it may be, are mentioned, displayed or announced, and Players may build them up, bank them or lose them over the rounds.

All amounts mentioned in the game are entirely fictitious. They are merely a scoring and staging device, have no monetary value and give no right, during or after the game, to any payment, refund, credit, discount, prize or benefit of any kind, whether to the Players or to the Buyer.

These amounts cannot be exchanged, transferred or converted, and no claim based on their value may be made against Musi’Quiz. The game is neither a game of chance involving money nor a lottery within the meaning of the French Internal Security Code (Code de la sécurité intérieure).

Any promotional operation linking a real prize to a game of Le Maillon Faible will be governed by specific rules, which will prevail over this article for the operation concerned.

The price of the services sold on the website is set freely by Musi’Quiz, in compliance with the applicable laws and regulations. Prices are clearly displayed on the website and are available on request at the game room reception. The price decreases with the number of players.

Musi’Quiz reserves the right to change its prices at any time but undertakes to apply the prices in force at the time of the order.

The price of products and services is not negotiable by the Buyer. Prices are displayed in euros, all taxes included.

Reduced rates may apply at certain off-peak times or on presentation of a student card, as indicated on the website at the time of purchase.

Only payment by credit card is accepted on the website. If the person making the booking cannot pay by this means, an exception may be granted for on-site payment by bank card, bank transfer or cash (in euros).

Musi’Quiz has entrusted its payment system to a provider specialised in securing online payments and stores no payment-related data in its databases.

Full or partial payment is required at the time of booking. A deposit equivalent to 4 players may be paid, with the balance payable on site on the day of the game session.
If the booking date is more than 2 days after the payment date, the split-payment option may be chosen. Only one seat is paid at the time of booking, which is then held for 48 hours while the other Players make their payments. If the total paid reaches the full amount requested within that time, the booking is confirmed. Otherwise, the booking is lost and the payments already made are converted into credit notes. Payments received can under no circumstances be refunded.

If one or more Players cancel at least 48 hours before the game session, for any reason, only a credit note will be offered. The credit note is valid for 12 months from the date of purchase. After the 48-hour deadline, no credit note is possible.

No refund can be made once a game session has been confirmed.

If fewer players than booked turn up on the booking date, the corresponding price difference will not be refunded.
If more players than booked turn up, the price difference must be paid on site on the day of the event, within the number of players allowed for the Game Room, as indicated on the Website.

Musi’Quiz reserves the right to refuse any booking from a person who still owes Musi’Quiz any invoiced amount.

For any question about the status of an Order, the Buyer must contact the Seller directly.

Business customers:

A business customer will receive a quote on request from Musi’Quiz. An option may be placed to hold a time slot at the Customer’s request. To confirm the quote, the Customer must return it signed. Once signed, a quote is considered due.

The Customer may cancel the quote free of charge if the activity takes place at least 30 days after the date of the cancellation request. After this deadline, the full amount of the quote remains due.

The number of players may be changed up to 7 days before the event. After that, the number of players cannot be reduced. Players may be added (excluding catering) up to the day of the event, subject to a price adjustment.

The cancellation, absence or late arrival of one or more players does not release the Customer from its payment obligation towards Musi’Quiz.

After signing the quote, the Customer must pay under one of the two following payment terms:

Either before the event: 100% of the quote amount, or at least a 50% deposit by bank transfer or payment link, then 50% 7 days after the event.
Or on the day of the event: 100% of the amount on site by bank card, cheque or cash.

In the event of non-payment, Musi’Quiz may refuse the Customer entry on the day of the event.
In the event of late payment, late-payment penalties of €40 per reminder and €10 per working day of delay will be charged.

Orders are placed online based on the available booking slots. The player therefore selects the date and time of their visit. The purchaser must then provide their first name, last name, telephone number, postal address, and email address.

The purchaser must confirm their order and proceed with payment of all or part of the booking.

Any confirmation of an order constitutes acceptance of the price and of these Terms and Conditions.

The purchaser will then receive a confirmation email from Musi’Quiz within 48 hours. The sale will then be considered final.

In the event of fraudulent use of their bank card, the Purchaser is invited, as soon as they become aware of such use, to contact the Musi’Quiz Customer Service Department and provide supporting documentation demonstrating the fraudulent use.

Computerized data stored in the IT systems of Musi’Quiz and its partners under reasonable security conditions shall be deemed to constitute evidence of communications, orders, and payments made between the parties.

Orders may be archived and used as evidence in the event that proof is requested.

Access to the rooms is reserved for purchasers who have made a booking online, by telephone, or on site.

Players under the age of 16 must be accompanied by an adult.

Players are required to arrive 15 minutes before the game start time indicated at the time of booking. The Customer will be informed of this requirement, at the latest, during the booking process and before payment, as well as in the booking confirmation email. In the event of late arrival, the game session cannot be postponed. The playing time will be reduced so as not to affect subsequent bookings, and the session may under no circumstances extend beyond the scheduled end time indicated when the booking was made.

Game equipment is made available to players subject to fair and careful use, without causing any damage to the equipment. Musi’Quiz reserves the right to refuse access to the rooms if at least one player is intoxicated or under the influence of illegal substances and displays threatening behaviour towards staff.

Failure of the players to attend at the date and time specified in the booking shall not entitle them to a refund or any other form of compensation.

However, the purchaser may request to modify their booking free of charge up to 48 hours before the booking date. Any modification request must be made by email or telephone directly to the Musi’Quiz centre where the booking was made.

In accordance with the provisions of Article L221-28-12° of the Consumer Code, which provide that the right of withdrawal cannot be exercised for contracts for the provision of leisure activities that must be provided on a specific date or during a specific period, the Purchaser does not have a right of withdrawal.

At the end of the Musi’Quiz session, the player declared the winner of the game will receive a “Quiz Master” gift voucher worth the price of one player, valid for a new room booking within 3 months following the issuance of this voucher. This voucher will only be valid for a room booking with a minimum of 4 players.

Only one gift voucher may be used per room booking. This gift voucher will be handed over in person at the end of the game. No duplicate voucher may be issued in the event of loss of the “Quiz Master” gift voucher.

Customers who have booked a “Team Building” offer will receive a prize for the winners of the game session. In addition to the “Quiz Master” gift voucher, the winners will receive one or more Musi’Quiz promotional items (mug, water bottle, bottle opener, pen, for example), subject to availability and at the discretion of the Service Provider.

Musi’Quiz offers bookings in the form of Gift Cards to be given as gifts. These Gift Cards are represented by a ticket identified by a unique number, and the beneficiary is deemed to be the first holder to present it. For this reason, the purchaser of a Gift Card must, under their sole responsibility, ensure that its confidentiality is preserved.

A Gift Card is valid for 12 months from the date of purchase. After this period, the card is no longer valid.

Only facts that are directly attributable to Musi’Quiz may give rise to liability on the part of Musi’Quiz towards the Purchaser or the players, provided that they cause them direct damage.

Musi’Quiz shall not be held liable where the failure to perform or improper performance of its obligations is attributable to:

- Improper use of the Room and its features by the Purchaser or any Player;

- Any fault attributable to the Purchaser or any Player;

- Force majeure, i.e. an unforeseeable and unavoidable event caused by a third party, including: a general strike by public transport drivers followed by more than 50% of the professionals concerned, a technical failure of the game making its use impossible for all Players, an administrative closure of the Musi’Quiz establishment or a pandemic;

- A technical failure of the game that does not make its use impossible for all Players;

- Inconveniences inherent in the use of the Internet network, such as an interruption or disruption of the service, external intrusion or the presence of computer viruses.

In the event that the provision of a Room and the use of the game by all Players prove impossible as a result of a case of force majeure, Musi’Quiz undertakes to postpone, at no additional cost, the performance of the Services ordered before the expiry of a period of three months from the initial date of provision.

The Purchaser guarantees the proper use of the leisure equipment by all Players and guarantees Musi’Quiz against any damage or harm of any kind caused to property, equipment, materials and persons by any Player during the performance of the Services; the Purchaser may in no way invoke the absence of a relationship of subordination or contractual relationship with a Player in order to evade the obligations imposed upon them.

In the event of damage caused by one or more Players linked to the Purchaser’s Order to property or equipment belonging to Musi’Quiz establishments, the repairs will be assessed and notified to the Purchaser within sixty (60) days; the Purchaser shall have a period of fifteen days from the notification issued by Musi’Quiz to pay the cost of the repairs, without prejudice to any recourse to insurance.

In the event of late or non-payment, the Purchaser shall owe a fixed compensation for collection costs in the amount of 40 euros, automatically and without prior notification, in addition to the amount due plus late-payment interest.

All content on the website and its elements are the property of Musi’Quiz. The same applies to the graphic representations displayed on the website and inside Musi’Quiz premises. Images, videos, photographs and other documents are protected by copyright.

The game questions are also the property of Musi’Quiz.

Any total or partial reproduction of this content, without the prior authorization of Musi’Quiz, is strictly prohibited and may constitute an infringement of intellectual property rights.

1. The personal data provided by the Purchaser when making payment is necessary for the processing of their order and the issuing of invoices.

2. This data is subject to computer processing. The Purchaser may consult the Personal Data Protection Policy.

If a purchaser does not find the proposed solution satisfactory, they may then request mediation.

Photos and videos of the Players may be taken by the Provider, or by any person acting on its behalf, before, during or at the end of the game. They may be sent by email to the person who made the booking; the Provider shall not be held responsible for the use made of them by that person.

By agreeing to be photographed or filmed, each Player authorises the Provider, free of charge and without any compensation, to record, reproduce, display, distribute and adapt their image and voice, for a period of five (5) years from the date of capture and worldwide, on any medium and by any means, whether known now or developed in the future, for the purposes of communication, promotion and advertising of Musi’Quiz, its venues, its activities and its partner network. This authorisation covers in particular websites, social media, online advertising campaigns (social media, search engines, display), emails and newsletters, printed materials (posters, flyers, brochures, roll-up banners), billboards, press, promotional videos, trade fairs and sales presentations.

Photos and videos may be cropped, edited, retouched, subtitled or combined with other content (text, music, logos), while respecting the dignity and reputation of the persons shown. Materials distributed during the authorisation period (printed documents already distributed, archived posts) may remain accessible after it ends, with no new distribution.

The person who made the booking undertakes to inform all Players of this clause. For Players who are minors, the accompanying adult declares that they have the consent of the holders of parental authority.

Any Player may refuse to be photographed or filmed by telling the on-site team, or withdraw their authorisation at any time by writing to lille@musiquiz.co. The Provider will then stop any new distribution and remove the relevant content from its digital media within a reasonable time.

The Provider holds the copyright in the photos and videos it produces.

The Terms are governed by French law.
In the event of a dispute, the competent court is that of the defendant’s place of residence or, at the claimant’s choice, of the place where the Product was actually delivered.

Musi’Quiz Lyon (or the “Service Provider” or “Musi’Quiz” hereinafter) is a simplified joint-stock company (SAS), with share capital of €10,000, registered with the Lyon Trade and Companies Register under number 944 943 307, whose registered office is located at 254 RUE VENDOME, 69003 LYON (intra-community VAT number: FR83944943307). Musi’Quiz Lyon operates the activity at its establishment located at 45 Quai du Docteur Gailleton, 69002 Lyon.
Email address: lyon@musiquizlejeu.fr

Musi’Quiz offers for sale the provision of services (the “Services”) relating to the booking of leisure rooms (the “Rooms”) in order to enter into sales contracts (the “Contracts”) with a consumer (the “Purchaser”), under which Musi’Quiz makes one or more Rooms available to leisure participants (the “Players”); if they participate in the leisure activities, the Purchaser is deemed to be a Player.

These General Terms and Conditions of Sale (“GTCS”) are intended to regulate the relationship between Musi’Quiz and the Players, in particular with regard to the provision of a Game Room.

Musi’Quiz and the Players undertake to comply with these contractual provisions, as well as with all local and national laws and regulations, and other instructions issued by the administrative authorities, as well as with the rules laid down by insurers, where applicable.

The Game Rooms are located on Musi’Quiz premises, as indicated on its Website. Musi’Quiz reserves the right, at any time, to modify or have the terms and conditions below modified, as well as the prices and content displayed on its Website.

Musi’Quiz’s General Terms and Conditions of Sale are available in French only, on its Website or upon simple request at the reception desk.

The GTCS are valid as soon as they are posted online.

The Purchaser acknowledges having read the General Terms and Conditions and all the information contained therein, having accepted them prior to the confirmation of any order, and that they are enforceable against them in accordance with Article 1119 of the Civil Code.

Musi’Quiz offers for sale game room booking services including the use of a musical question-and-answer game with the following features:
– question-and-answer game using a digital device (screens / tablets)
– provision of screens and buzzers to allow players to answer the questions
– scoring and ranking of players;
– various game mechanics specific to Musi’Quiz and which may be modified over time.

The use of the said game room equipment is subject to the presence of at least 4 Players, and a maximum of 18 Players.

Upon request from the Purchaser at the time of booking, they may contact Musi’Quiz to order additional customized services (room booking, buffet, etc.), which will be subject to an additional quotation issued by Musi’Quiz.

Le Maillon Faible by Musi’Quiz is a game adapted from the TV format “Le Maillon Faible”, operated under licence. During the game, a prize pot and sums of money expressed in a currency, whichever it may be, are mentioned, displayed or announced, and Players may build them up, bank them or lose them over the rounds.

All amounts mentioned in the game are entirely fictitious. They are merely a scoring and staging device, have no monetary value and give no right, during or after the game, to any payment, refund, credit, discount, prize or benefit of any kind, whether to the Players or to the Buyer.

These amounts cannot be exchanged, transferred or converted, and no claim based on their value may be made against Musi’Quiz. The game is neither a game of chance involving money nor a lottery within the meaning of the French Internal Security Code (Code de la sécurité intérieure).

Any promotional operation linking a real prize to a game of Le Maillon Faible will be governed by specific rules, which will prevail over this article for the operation concerned.

The price of the services offered for sale on the website is freely set by Musi’Quiz, in compliance with applicable laws and regulations. They are clearly displayed on the website and are available upon request at the reception desk of the game rooms. The price is therefore reduced according to the number of players.

Musi’Quiz reserves the right to modify its prices at any time but undertakes to apply the prices in force indicated at the time of the order.

The price of products and services is not negotiable by the Purchaser. Prices are displayed in euros, including all taxes.

Preferential rates may be offered at certain off-peak times or upon presentation of a student card, as indicated on the website at the time of purchase.

Only credit card payment is accepted on the website. If the person making the booking is unable to pay by this method, an exception may be granted for payment on site by bank card, bank transfer or cash (in euros).

Musi’Quiz has entrusted its payment system to a provider specialized in securing online payments and does not retain any data related to the payment system in its databases.

Payment in part or in full is required at the time of booking. A deposit equivalent to 4 players may be paid, with the balance payable on site on the day of the game session.
If the booking date is more than 2 days after the payment date, it is possible to opt for the shared payment option. Only one place is paid for at the time of booking, which is then held for 48 hours, while the other Players make their payment. If the total payment reaches the full amount requested within the allotted time, the booking is then confirmed. Otherwise, the booking will be lost and payments already made will give rise to credit notes. Payments received may under no circumstances give rise to a refund.

In the event of cancellation at least 48 hours before the game session by one or more Players for any reason, only a credit note will be offered. This credit note will be valid for 12 months from the date of purchase. After the 48-hour deadline, a credit note will no longer be possible.

No refund may be issued after a game session has been confirmed.

If fewer players than the number planned at the time of booking attend on the booking date, the corresponding price difference will not be refunded.
If more players than the number planned at the time of booking attend, the price difference must be paid on site on the day of the event, within the limit of the number of Players authorized for the Game Room, as indicated on the Website.

Musi’Quiz reserves the right to refuse any booking from a person who remains indebted to Musi’Quiz for any amounts invoiced.

For any questions relating to the status of their Order, the Purchaser must contact the Seller directly.

Professional Customers:

A professional Customer will receive a quotation if they request one from Musi’Quiz. An option may be placed to hold a time slot at the Customer’s request. To validate this quotation, the Customer must return the signed quotation. Once signed, a quotation is considered due.

The quotation may be cancelled by the Customer free of charge if the activity takes place at least 30 days after the date of the cancellation request.

A change in the number of players is possible up to 7 days before the service. Once this deadline has passed, the number of players may not be reduced. Additional Players (excluding catering services) may be added up to the day of the event and will be subject to a price adjustment.

The cancellation, absence or lateness of one or more players does not release the Customer from their payment obligation towards Musi’Quiz.

After signing the quotation, the Customer must make payment in accordance with one of the following two payment terms:

- Either before the event: 100% of the quotation amount or, at a minimum, a 50% deposit by bank transfer or payment link, followed by the remaining 50% 7 days after the event.

- Or on the day of the event: 100% of the amount on site by bank card, cheque or cash.

In the event of non-payment, Musi’Quiz may refuse the Customer access on the day of the event.

In the event of late payment, late payment penalties of €40 per reminder and €10 per business day of delay will be charged.

The order is placed online based on the available booking slots. The Player therefore chooses the date and time of their visit. The Purchaser must then identify themselves by providing their surname, first name, telephone number, postal address and email address.

The Purchaser must confirm their order and make payment for all or part of the booking.

Any confirmation constitutes acceptance of the price and the GTCS.

The Purchaser will then receive a confirmation email from Musi’Quiz within 48 hours. The sale will then be considered final.

In the event of fraudulent use of their bank card, the Purchaser is invited, as soon as they become aware of such use, to contact the Musi’Quiz Customer Service Department and provide evidence of such fraudulent use.

The computerized data stored in the computer systems of Musi’Quiz and its partners under reasonable security conditions shall be considered as evidence of communications, orders and payments made between the parties.
The archiving of orders may be used in the event that proof is requested.

Access to the rooms is reserved for Purchasers who have made a booking online, by telephone or on site.

Players under the age of 16 must be accompanied by an adult.

Players are required to arrive 15 minutes before the game start time indicated at the time of booking. The Customer will be informed of this requirement, at the latest, during the booking process and before payment, as well as in the booking confirmation email. In the event of late arrival, the game session cannot be postponed. The playing time will be reduced so as not to affect subsequent bookings, and the session may under no circumstances extend beyond the scheduled end time indicated when the order was booked.

Game equipment is made available to players subject to fair and careful use, without causing any damage to the equipment. Musi’Quiz reserves the right to refuse access to the Rooms if at least one player is intoxicated or under the influence of illegal substances and displays threatening behaviour towards staff.

The absence of the Players at the indicated date and time will not entitle them to a refund or any other form of compensation.

However, the Purchaser may request to modify their booking free of charge up to 48 hours before the booking date. Any modification must be made by email or telephone directly with the Musi’Quiz centre where the booking was made.

In accordance with the provisions of Article L221-28-12° of the Consumer Code, which provide that the right of withdrawal cannot be exercised for contracts for the provision of leisure activities that must be provided on a specific date or during a specific period, the Purchaser does not have a right of withdrawal.

At the end of the Musi’Quiz service, the player declared the winner of the game will receive a “Quiz Master” gift voucher worth the price of one player, valid for a new room booking within 3 months following the issuance of this voucher. This voucher will only be valid for a room booking with a minimum of 4 players.

Only one gift voucher may be used per room booking. This gift voucher will be handed over in person at the end of the game. No duplicate voucher may be issued in the event of loss of the “Quiz Master” gift voucher.

Customers who have booked a “Team Building” offer will receive a prize for the winners of the game session. In addition to the “Quiz Master” gift voucher, the winners will receive one or more Musi’Quiz promotional items (mug, water bottle, bottle opener, pen, for example), subject to availability and at the discretion of the Service Provider.

Musi’Quiz offers bookings in the form of Gift Cards to be given as gifts. These Gift Cards are represented by a ticket identified by a unique number, and the beneficiary is deemed to be the first holder to present it. For this reason, the purchaser of a Gift Card must, under their sole responsibility, ensure that its confidentiality is preserved.

A Gift Card is valid for 12 months from the date of purchase. After this period, the card is no longer valid.

Only facts that are directly attributable to Musi’Quiz may give rise to liability on the part of Musi’Quiz towards the Purchaser or the Players, provided that they cause them direct damage.

Musi’Quiz shall not be held liable where the failure to perform or improper performance of its obligations is attributable to:

- Improper use of the Room and its features by the Purchaser or any Player;

- Any fault attributable to the Purchaser or any Player;

- Force majeure, i.e. an unforeseeable and unavoidable event caused by a third party, including: a general strike by public transport drivers followed by more than 50% of the professionals concerned, a technical failure of the game making its use impossible for all Players, an administrative closure of the Musi’Quiz establishment or a pandemic;

- A technical failure of the game that does not make its use impossible for all Players;

- Inconveniences inherent in the use of the Internet network, such as an interruption or disruption of the service, external intrusion or the presence of computer viruses.

In the event that the provision of a Room and the use of the game by all Players prove impossible as a result of a case of force majeure, Musi’Quiz undertakes to postpone, at no additional cost, the performance of the Services ordered before the expiry of a period of three months from the initial date of provision.

The Purchaser guarantees the proper use of the leisure equipment by all Players and guarantees Musi’Quiz against any damage or harm of any kind caused to property, equipment, materials and persons by any Player during the performance of the Services; the Purchaser may in no way invoke the absence of a relationship of subordination or contractual relationship with a Player in order to evade the obligations imposed upon them.

In the event of damage caused by one or more Players linked to the Purchaser’s Order to property or equipment belonging to Musi’Quiz establishments, the repairs will be assessed and notified to the Purchaser within sixty (60) days; the Purchaser shall have a period of fifteen days from the notification issued by Musi’Quiz to pay the cost of the repairs, without prejudice to any recourse to insurance.

In the event of late or non-payment, the Purchaser shall owe a fixed compensation for collection costs in the amount of 40 euros, automatically and without prior notification, in addition to the amount due plus late-payment interest.

All content on the website and its elements are the property of Musi’Quiz. The same applies to the graphic representations displayed on the website and inside Musi’Quiz premises. Images, videos, photographs and other documents are protected by copyright.

The game questions are also the property of Musi’Quiz.

Any total or partial reproduction of this content, without the prior authorization of Musi’Quiz, is strictly prohibited and may constitute copyright infringement.

1. The personal data provided by the Purchaser when making payment is necessary for the processing of their order and the issuing of invoices.

2. This data is subject to computer processing. The Purchaser may consult the Personal Data Protection Policy.

If a purchaser does not find the proposed solution satisfactory, they may then request mediation.

Photos or videos of the Players as a team may be taken before, during or at the end of the game, with the consent of the persons concerned. These photos may be sent by email to the person who made the booking. Musi’Quiz shall not be held responsible for the use made of them by the person who made the booking.

Musi’Quiz remains the owner of the photos and videos and reserves the right to use the photos taken during the game on its website and social media accounts affiliated with Musi’Quiz, unless at least one participant expressly objects. Musi’Quiz will delete these photos at the request of any person concerned.

1. The General Terms and Conditions are governed by French law.

2. In the event of a dispute, the competent court shall be the court of the defendant’s place of residence or, at the claimant’s choice, the court of the place where the Product was effectively delivered.

TQUIZ (or the “Service Provider” or “Musi’Quiz” hereinafter) is a simplified joint-stock company (SAS), with share capital of €5,000, registered with the Niort Trade and Companies Register under number 994 384 642, whose registered office is located at 109 B RUE DE L'AERODROME, 79000 Niort (intra-community VAT number: FR30994384642).

Email address: niort@musiquizlejeu.fr. Telephone number: +33 (0)5 49 05 42 71

Musi’Quiz offers for sale the provision of services (the “Services”) relating to the booking of leisure rooms (the “Rooms”) in order to enter into sales contracts (the “Contracts”) with a consumer (the “Purchaser”), under which Musi’Quiz makes one or more Rooms available to leisure participants (the “Players”); if they participate in the leisure activities, the Purchaser is deemed to be a Player.

These General Terms and Conditions of Sale (“GTCS”) are intended to regulate the relationship between Musi’Quiz and the Players, particularly with regard to the provision of a Game Room.

Musi’Quiz and the Players undertake to comply with these contractual provisions, as well as with all local and national laws and regulations, other instructions issued by administrative authorities, and the rules issued by insurers where applicable.

The Game Rooms are located on Musi’Quiz’s premises, as indicated on its Website. Musi’Quiz reserves the right, at any time, to modify or have modified the terms and conditions below, as well as the prices and content displayed on its Website.

Musi’Quiz’s General Terms and Conditions of Sale are available exclusively in French, on its Website or upon request at the reception desk.

The GTCS are valid as soon as they are published online.

The Purchaser acknowledges having read the General Terms and Conditions and all the information contained therein, having accepted them prior to the confirmation of any order, and that they are enforceable against them in accordance with Article 1119 of the Civil Code.

Musi’Quiz offers for sale game room booking services including the use of a musical question-and-answer game with the following features:
– question-and-answer game using a digital device (screens / tablets)
– provision of screens and buzzers to allow players to answer the questions
– scoring and ranking of players;
– various game mechanics specific to Musi’Quiz and which may be modified over time.

The use of the said game room equipment is subject to the presence of at least 4 Players, and a maximum of 18 Players.

Upon request from the Purchaser at the time of booking, they may contact Musi’Quiz to order additional customized services (room booking, buffet, etc.), which will be subject to an additional quotation issued by Musi’Quiz.

The price of the services offered for sale on the website is freely set by Musi’Quiz, in compliance with applicable laws and regulations. They are clearly displayed on the website and are available upon request at the reception desk of the game rooms. The price is therefore reduced according to the number of players.

Musi’Quiz reserves the right to modify its prices at any time but undertakes to apply the prices in force indicated at the time of the order.

The price of products and services is not negotiable by the Purchaser. Prices are displayed in euros, including all taxes.

Preferential rates may be offered at certain off-peak times or upon presentation of a student card, as indicated on the website at the time of purchase.

Only credit card payment is accepted on the website. If the person making the booking is unable to pay by this method, an exception may be granted for payment on site by bank card, bank transfer or cash (in euros).

Musi’Quiz has entrusted its payment system to a provider specialized in securing online payments and does not retain any data related to the payment system in its databases.

Payment in part or in full is required at the time of booking. A deposit equivalent to one person may be paid, with the balance payable on site on the day of the game session.
If the booking date is more than 2 days after the payment date, it is possible to opt for the shared payment option. Only one place is paid for at the time of booking, which is then held for 48 hours, while the other Players make their payment. If the total payment reaches the full amount requested within the allotted time, the booking is then confirmed. Otherwise, the booking will be lost and payments already made will give rise to credit notes. Payments received may under no circumstances give rise to a refund.

In the event of cancellation at least 48 hours before the game session by one or more Players for any reason, only a credit note will be offered. This credit note will be valid for 12 months from the date of purchase. After the 48-hour deadline, a credit note will no longer be possible.

No refund may be issued after a game session has been confirmed.

If fewer players than the number planned at the time of booking attend on the booking date, the corresponding price difference will not be refunded.
If more players than the number planned at the time of booking attend, the price difference must be paid on site on the day of the event, within the limit of the number of Players authorized for the Game Room, as indicated on the Website.

Musi’Quiz reserves the right to refuse any booking from a person who remains indebted to Musi’Quiz for any amounts invoiced.

For any questions relating to the status of their Order, the Purchaser must contact the Seller directly.

Professional Customers:

A professional Customer will receive a quotation if they request one from Musi’Quiz. An option may be placed to hold a time slot at the Customer’s request. To validate this quotation, the Customer must return the signed quotation. Once signed, a quotation is considered due.

The quotation may be cancelled by the Customer free of charge if the activity takes place at least 30 days after the date of the cancellation request.

A change in the number of players is possible up to 7 days before the service. Once this deadline has passed, the number of players may not be reduced. Additional Players (excluding catering services) may be added up to the day of the event and will be subject to a price adjustment.

The cancellation, absence or lateness of one or more players does not release the Customer from their payment obligation towards Musi’Quiz.

After signing the quotation, the Customer must make payment in accordance with one of the following two payment terms:

- Either before the event: 100% of the quotation amount or, at a minimum, a 50% deposit by bank transfer or payment link, followed by the remaining 50% 7 days after the event.

- Or on the day of the event: 100% of the amount on site by bank card, cheque or cash.

In the event of non-payment, Musi’Quiz may refuse the Customer access on the day of the event.

In the event of late payment, late payment penalties of €40 per reminder and €10 per business day of delay will be charged.

The order is placed online based on the available booking slots. The Player therefore chooses the date and time of their visit. The Purchaser must then identify themselves by providing their surname, first name, telephone number, postal address and email address.

The Purchaser must confirm their order and make payment for all or part of the booking.

Any confirmation constitutes acceptance of the price and the GTCS.

The Purchaser will then receive a confirmation email from Musi’Quiz within 48 hours. The sale will then be considered final.

In the event of fraudulent use of their bank card, the Purchaser is invited, as soon as they become aware of such use, to contact the Musi’Quiz Customer Service Department and provide evidence of such fraudulent use.

The computerized data stored in the computer systems of Musi’Quiz and its partners under reasonable security conditions shall be considered as evidence of communications, orders and payments made between the parties.
The archiving of orders may be used in the event that proof is requested.

Access to the rooms is reserved for Purchasers who have made a booking online, by telephone or on site.

Players under the age of 16 must be accompanied by an adult.

Players are required to arrive 15 minutes before the game start time indicated at the time of booking. The Customer will be informed of this requirement, at the latest, during the booking process and before payment, as well as in the booking confirmation email. In the event of late arrival, the game session cannot be postponed. The playing time will be reduced so as not to affect subsequent bookings, and the session may under no circumstances extend beyond the scheduled end time indicated when the order was booked.

Game equipment is made available to players subject to fair and careful use, without causing any damage to the equipment. Musi’Quiz reserves the right to refuse access to the Rooms if at least one player is intoxicated or under the influence of illegal substances and displays threatening behaviour towards staff.

The absence of the Players at the date and time indicated will not entitle them to a refund or any other form of compensation.

However, the Purchaser may request to modify their booking free of charge up to 48 hours before the booking date. Any modification must be made by email or telephone directly with the Musi’Quiz centre where the booking was made.

In accordance with the provisions of Article L221-28-12° of the Consumer Code, which provide that the right of withdrawal cannot be exercised for contracts for the provision of leisure activities that must be provided on a specific date or during a specific period, the Purchaser does not have a right of withdrawal.

At the end of the Musi’Quiz service, the player declared the winner of the game will receive a “Quiz Master” gift voucher worth the price of one player, valid for a new room booking within 3 months following the issuance of this voucher. This voucher will only be valid for a room booking with a minimum of 4 players.

Only one gift voucher may be used per room booking. This gift voucher will be handed over in person at the end of the game. No duplicate voucher may be issued in the event of loss of the “Quiz Master” gift voucher.

Customers who have booked a “Team Building” offer will receive a prize for the winners of the game session. In addition to the “Quiz Master” gift voucher, the winners will receive one or more Musi’Quiz promotional items (mug, water bottle, bottle opener, pen, for example), subject to availability and at the discretion of the Service Provider.

Musi’Quiz offers bookings in the form of Gift Cards to be given as gifts. These Gift Cards are represented by a ticket identified by a unique number, and the beneficiary is deemed to be the first holder to present it. For this reason, the purchaser of a Gift Card must, under their sole responsibility, ensure that its confidentiality is preserved.

A Gift Card is valid for 12 months from the date of purchase. After this period, the card is no longer valid.

Only facts that are directly attributable to Musi’Quiz may give rise to liability on the part of Musi’Quiz towards the Purchaser or the Players, provided that they cause them direct damage.

Musi’Quiz shall not be held liable where the failure to perform or improper performance of its obligations is attributable to:

- Improper use of the Room and its features by the Purchaser or any Player;

- Any fault attributable to the Purchaser or any Player;

- Force majeure, i.e. an unforeseeable and unavoidable event caused by a third party, including: a general strike by public transport drivers followed by more than 50% of the professionals concerned, a technical failure of the game making its use impossible for all Players, an administrative closure of the Musi’Quiz establishment or a pandemic;

- A technical failure of the game that does not make its use impossible for all Players;

- Inconveniences inherent in the use of the Internet network, such as an interruption or disruption of the service, external intrusion or the presence of computer viruses.

In the event that the provision of a Room and the use of the game by all Players prove impossible as a result of a case of force majeure, Musi’Quiz undertakes to postpone, at no additional cost, the performance of the Services ordered before the expiry of a period of three months from the initial date of provision.

The Purchaser guarantees the proper use of the leisure equipment by all Players and guarantees Musi’Quiz against any damage or harm of any kind caused to property, equipment, materials and persons by any Player during the performance of the Services; the Purchaser may in no way invoke the absence of a relationship of subordination or contractual relationship with a Player in order to evade the obligations imposed upon them.

In the event of damage caused by one or more Players linked to the Purchaser’s Order to property or equipment belonging to Musi’Quiz establishments, the repairs will be assessed and notified to the Purchaser within sixty (60) days; the Purchaser shall have a period of fifteen days from the notification issued by Musi’Quiz to pay the cost of the repairs, without prejudice to any recourse to insurance.

In the event of late or non-payment, the Purchaser shall owe a fixed compensation for collection costs in the amount of 40 euros, automatically and without prior notification, in addition to the amount due plus late-payment interest.

All content on the website and its elements are the property of Musi’Quiz. The same applies to the graphic representations displayed on the website and inside Musi’Quiz premises. Images, videos, photographs and other documents are protected by copyright.

The game questions are also the property of Musi’Quiz.

Any total or partial reproduction of this content, without the prior authorization of Musi’Quiz, is strictly prohibited and may constitute copyright infringement.

1. The personal data provided by the Purchaser when making payment is necessary for the processing of their order and the issuing of invoices.

2. This data is subject to computer processing. The Purchaser may consult the Personal Data Protection Policy.

If a purchaser does not find the proposed solution satisfactory, they may then request mediation.

Photos or videos of the Players as a team may be taken before, during or at the end of the game, with the consent of the persons concerned. These photos may be sent by email to the person who made the booking. Musi’Quiz shall not be held responsible for the use made of them by the person who made the booking.

Musi’Quiz remains the owner of the photos and videos and reserves the right to use the photos taken during the game on its website and social media accounts affiliated with Musi’Quiz, unless at least one participant expressly objects. Musi’Quiz will delete these photos at the request of any person concerned.

1. The General Terms and Conditions are governed by French law.

2. In the event of a dispute, the competent court shall be the court of the defendant’s place of residence or, at the claimant’s choice, the court of the place where the Product was effectively delivered.

Musi’Quiz Paris and Pixel Games (or the “Service Provider”) are operated by a simplified joint-stock company (SAS), with share capital of €25,000, registered with the Paris Trade and Companies Register under number 932108418, whose registered office is located at 28, boulevard Poissonnière, 75009 Paris (intra-community VAT number: FR51932108418).
Email address: paris@musiquiz.co – Telephone number: +33 (0)1 82 83 23 01.

Musi’Quiz and Pixel Games offer for sale the provision of services (the “Services”) relating to the booking of leisure rooms (the “Rooms”), under which the Service Provider makes one or more Rooms available to leisure participants (the “Players”). If they participate in the leisure activities, the Purchaser is deemed to be a Player.

These General Terms and Conditions of Sale (“GTCS”) are intended to regulate the relationship between Musi’Quiz, Pixel Games and the Players, particularly with regard to the provision of a Game Room.

Musi’Quiz, Pixel Games and the Players undertake to comply with these contractual provisions, as well as with all local and national laws and regulations, and with the rules issued by insurers where applicable.

The Game Rooms are located on the Service Provider’s premises, as indicated on its Website. The Service Provider reserves the right, at any time, to modify or have modified the terms and conditions below, as well as the prices and content displayed on its Website.

The GTCS are available exclusively in French, on the Website or upon request at the reception desk. They are valid as soon as they are published online.

The Purchaser acknowledges having read the General Terms and Conditions and all the information contained therein, having accepted them prior to the confirmation of any order, and that they are enforceable against them in accordance with Article 1119 of the Civil Code.

Musi’Quiz and Pixel Games offer room booking services for sale, including the use of game concepts specific to each activity.

Examples for Musi’Quiz:

- question-and-answer game using a digital device (screens / tablets),

- provision of screens and buzzers,

- scoring and ranking of players,

- specific game mechanics.

Use of the room’s equipment is subject to the presence of at least 2 or 4 players depending on the activity, and a maximum of 18 Players.

Upon request, the Purchaser may order additional customized services (buffet, private booking, etc.), subject to a specific quotation.

Le Maillon Faible by Musi’Quiz is a game adapted from the TV format “Le Maillon Faible”, operated under licence. During the game, a prize pot and sums of money expressed in a currency, whichever it may be, are mentioned, displayed or announced, and Players may build them up, bank them or lose them over the rounds.

All amounts mentioned in the game are entirely fictitious. They are merely a scoring and staging device, have no monetary value and give no right, during or after the game, to any payment, refund, credit, discount, prize or benefit of any kind, whether to the Players or to the Buyer.

These amounts cannot be exchanged, transferred or converted, and no claim based on their value may be made against Musi’Quiz. The game is neither a game of chance involving money nor a lottery within the meaning of the French Internal Security Code (Code de la sécurité intérieure).

Any promotional operation linking a real prize to a game of Le Maillon Faible will be governed by specific rules, which will prevail over this article for the operation concerned.

Prices are freely set by the Service Provider, displayed on the Website and available upon request at the reception desk. They are reduced according to the number of Players.

The Service Provider reserves the right to modify its prices at any time and without prior notice, but applies the prices in force at the time of the order. Prices are displayed in euros, including all taxes.

Only online credit card payments are accepted. If the Buyer cannot pay by this means, an exception may be granted for payment on site by bank card, bank transfer or cash (in euros). The terms applicable to professional Customers are set out below.

In the event of cancellation at least 48 hours before the session, only a credit note valid for 12 months will be offered. No refund may be issued after a session has been confirmed.

Professional Customers:

A professional Customer will receive a quotation if they request one from Musi’Quiz Paris. An option may be placed to hold a time slot at the Customer’s request. To validate this quotation, the Customer must return the signed quotation. Once signed, a quotation is considered due.

The quotation may be cancelled by the Customer free of charge if the activity takes place at least 30 days after the date of the cancellation request. After this deadline, the full amount of the quotation remains due.

A change in the number of players is possible up to 7 days before the service. Once this deadline has passed, the number of players may not be reduced. Additional Players (excluding catering services) may be added up to the day of the event and will be subject to a price adjustment.

The cancellation, absence or lateness of one or more players does not release the Customer from their payment obligation towards Musi’Quiz.

After signing the quotation, the Customer must make payment in accordance with one of the following two payment terms:

- Either before the event: 100% of the quotation amount or, at a minimum, a 50% deposit by bank transfer or payment link, followed by the remaining 50% 7 days after the event.

- Or on the day of the event: 100% of the amount on site by credit card, cheque or cash.

In the event of non-payment, Musi’Quiz may refuse the Customer access on the day of the event.

In the event of late payment, late payment penalties of €40 per reminder and €10 per business day of delay will be charged.

The order is placed online based on the available time slots.
The Purchaser must provide their contact details, accept the General Terms and Conditions of Sale, confirm their order and pay in full.

Any confirmation constitutes acceptance of the price and the General Terms and Conditions of Sale.
A confirmation email is sent within 48 hours.

For companies, a signed quotation constitutes confirmation. In this specific case, a reduction in the number of Players is no longer possible 7 days before the event.

A signed quotation is due and commits the Players to payment for the Service.

Access is reserved for Purchasers who have made a booking online, by telephone or on site.

Players under the age of 16 must be accompanied by an adult.

Players are required to arrive 15 minutes before the scheduled time. In the event of late arrival, the session cannot be postponed and will be shortened so as not to affect subsequent sessions.

The equipment must be used with care. The Service Provider reserves the right to refuse access in the event of intoxication or use of illegal substances.

Participants undertake to comply with all safety instructions and instructions communicated by the Musi’Quiz and Pixel Games team, before and during the activity.

Safety and responsibility of the Players:

- The games offered by Musi’Quiz and Pixel Games are recreational activities.

- There is no need to run, push others, run into others or engage in dangerous or disrespectful behaviour.

- Each Player undertakes to comply with these instructions.

- The Service Provider shall not be held liable for any injury resulting from inappropriate or dangerous behaviour by the Players.

Any dangerous, aggressive, inappropriate behaviour or behaviour likely to cause an accident or damage to the equipment will result in immediate exclusion from the premises, with no refund possible.

A booking may be modified free of charge up to 48 hours before the scheduled date, by email or telephone.

After this deadline, no reduction in the number of Players will be possible. An increase in the number of Players is always possible up to the day of the event.

In accordance with the provisions of Article L221-28-12° of the Consumer Code, which provide that the right of withdrawal cannot be exercised for contracts for the provision of leisure activities that must be provided on a specific date or during a specific period, the Purchaser does not have a right of withdrawal.

At the end of certain services, the winning Player may be given a gift voucher or promotional items, subject to availability and at the discretion of the Service Provider.

In the case of a gift voucher, such as a Quiz Master voucher for example, only one gift voucher may be used per booking.

The Quiz Master voucher is given to the participants who win the Musi’Quiz activity. It is valid for 3 months at the Musi’Quiz Paris centre and cannot be combined with any other discount, promotion or gift voucher. In the event of loss, no duplicate voucher may be issued.

Musi’Quiz offers bookings in the form of Gift Cards to be given as gifts. These Gift Cards are represented by a ticket identified by a unique number, and the beneficiary is deemed to be the first holder to present it. For this reason, the purchaser of a Gift Card must, under their sole responsibility, ensure that its confidentiality is preserved.

A Gift Card is valid for 12 months from the date of purchase. After this period, the card is no longer valid.

Participation in Musi’Quiz and Pixel Games activities takes place under the sole responsibility of the Customers.
Only facts directly attributable to Musi’Quiz or Pixel Games may give rise to liability on the part of the Service Provider.

The Service Provider shall not be held liable in the following cases:

- improper use of the Room or equipment,

- fault or misconduct by the Purchaser or the Players,

- force majeure (strike, pandemic, administrative closure, etc.),

- minor technical failures,

- interruptions related to the Internet network.

Safety clause:

The Service Provider shall not be held liable for any injury, accident or bodily harm caused by the behaviour of the Players (e.g. falls, collisions, sudden movements). The Purchaser is responsible for the proper use of the equipment and compliance with the instructions by the Players. Any damage shall be charged to the Purchaser.

Musi’Quiz Paris shall also not be held liable in the event of loss, theft or damage to customers’ personal belongings on the premises.

By booking a Musi’Quiz and/or Pixel Games session, the Customer acknowledges having read these terms and accepts that their participation is at their own risk, except in the event of gross or intentional misconduct attributable to Musi’Quiz.

All content on the website and its elements are the property of Musi’Quiz. The same applies to the graphic representations displayed on the website and inside Musi’Quiz premises. Images, videos, photographs and other documents are protected by copyright.

The game questions are also the property of Musi’Quiz.

Any total or partial reproduction of this content, without the prior authorization of Musi’Quiz, is strictly prohibited and may constitute copyright infringement.

1. The personal data provided by the Purchaser when making payment is necessary for the processing of their order and the issuing of invoices.

2. This data is subject to computer processing. The Purchaser may consult the Personal Data Protection Policy.

If a purchaser does not find the proposed solution satisfactory, they may then request mediation.

Photos and videos of the Players may be taken by the Provider, or by any person acting on its behalf, before, during or at the end of the game. They may be sent by email to the person who made the booking; the Provider shall not be held responsible for the use made of them by that person.

By agreeing to be photographed or filmed, each Player authorises the Provider, free of charge and without any compensation, to record, reproduce, display, distribute and adapt their image and voice, for a period of five (5) years from the date of capture and worldwide, on any medium and by any means, whether known now or developed in the future, for the purposes of communication, promotion and advertising of Musi’Quiz, its venues, its activities and its partner network. This authorisation covers in particular websites, social media, online advertising campaigns (social media, search engines, display), emails and newsletters, printed materials (posters, flyers, brochures, roll-up banners), billboards, press, promotional videos, trade fairs and sales presentations.

Photos and videos may be cropped, edited, retouched, subtitled or combined with other content (text, music, logos), while respecting the dignity and reputation of the persons shown. Materials distributed during the authorisation period (printed documents already distributed, archived posts) may remain accessible after it ends, with no new distribution.

The person who made the booking undertakes to inform all Players of this clause. For Players who are minors, the accompanying adult declares that they have the consent of the holders of parental authority.

Any Player may refuse to be photographed or filmed by telling the on-site team, or withdraw their authorisation at any time by writing to paris@musiquiz.co. The Provider will then stop any new distribution and remove the relevant content from its digital media within a reasonable time.

The Provider holds the copyright in the photos and videos it produces.

1. The General Terms and Conditions are governed by French law.

2. In the event of a dispute, the competent court shall be the court of the defendant’s place of residence or, at the claimant’s choice, the court of the place where the Product was effectively delivered.

SF GAME (or the “Service Provider” or “Musi’Quiz” hereinafter) is a limited liability company (SARL), with share capital of €5,000, registered with the Toulon Trade and Companies Register under number 992 574 236, whose registered office is located at 110 AVENUE DE L'UNIVERSITE, 83160 LA VALETTE-DU-VAR (intra-community VAT number: FR36992574236).

Email address: toulon@musiquizlejeu.fr. Telephone number: +33 (0)4 94 33 97 94

Musi’Quiz offers for sale the provision of services (the “Services”) relating to the booking of leisure rooms (the “Rooms”) in order to enter into sales contracts (the “Contracts”) with a consumer (the “Purchaser”), under which Musi’Quiz makes one or more Rooms available to leisure participants (the “Players”); if they participate in the leisure activities, the Purchaser is deemed to be a Player.

These General Terms and Conditions of Sale (“GTCS”) are intended to regulate the relationship between Musi’Quiz and the Players, in particular with regard to the provision of a Game Room.

Musi’Quiz and the Players undertake to comply with these contractual provisions, as well as with all local and national laws and regulations, and other instructions issued by the administrative authorities, as well as with the rules laid down by insurers, where applicable.

The Game Rooms are located on Musi’Quiz premises, as indicated on its Website. Musi’Quiz reserves the right, at any time, to modify or have the terms and conditions below modified, as well as the prices and content displayed on its Website.

Musi’Quiz’s General Terms and Conditions of Sale are available in French only, on its Website or upon simple request at the reception desk.

The GTCS are valid as soon as they are posted online.

The Purchaser acknowledges having read the General Terms and Conditions and all the information contained therein, having accepted them prior to the confirmation of any order, and that they are enforceable against them in accordance with Article 1119 of the Civil Code.

Musi’Quiz offers for sale game room booking services including the use of a musical question-and-answer game with the following features:
– question-and-answer game using a digital device (screens / tablets)
– provision of screens and buzzers to allow players to answer the questions
– scoring and ranking of players;
– various game mechanics specific to Musi’Quiz and which may be modified over time.

The use of the said game room equipment is subject to the presence of at least 4 Players, and a maximum of 18 Players.

Upon request from the Purchaser at the time of booking, they may contact Musi’Quiz to order additional customized services (room booking, buffet, etc.), which will be subject to an additional quotation issued by Musi’Quiz.

The price of the services offered for sale on the website is freely set by Musi’Quiz, in compliance with applicable laws and regulations. They are clearly displayed on the website and are available upon request at the reception desk of the game rooms. The price is therefore reduced according to the number of players.

Musi’Quiz reserves the right to modify its prices at any time but undertakes to apply the prices in force indicated at the time of the order.

The price of products and services is not negotiable by the Purchaser. Prices are displayed in euros, including all taxes.

Preferential rates may be offered at certain off-peak times or upon presentation of a student card, as indicated on the website at the time of purchase.

Only credit card payment is accepted on the website. If the person making the booking is unable to pay by this method, an exception may be granted for payment on site by bank card, bank transfer or cash (in euros).

Musi’Quiz has entrusted its payment system to a provider specialized in securing online payments and does not retain any data related to the payment system in its databases.

Payment in part or in full is required at the time of booking.

If the booking date is more than 2 days after the payment date, it is possible to opt for the shared payment option. Only one place is paid for at the time of booking, which is then held for 48 hours, while the other Players make their payment. If the total payment reaches the full amount requested within the allotted time, the booking is then confirmed. Otherwise, the booking will be lost and payments already made will give rise to credit notes. Payments received may under no circumstances give rise to a refund.

In the event of cancellation at least 48 hours before the game session by one or more Players for any reason, only a credit note will be offered. This credit note will be valid for 12 months from the date of purchase. After the 48-hour deadline, a credit note will no longer be possible.

No refund may be issued after a game session has been confirmed.

If fewer players than the number planned at the time of booking attend on the booking date, the corresponding price difference will not be refunded.

If more players than the number planned at the time of booking attend, the price difference must be paid on site on the day of the event, within the limit of the number of Players authorized for the Game Room, as indicated on the Website.

Musi’Quiz reserves the right to refuse any booking from a person who remains indebted to Musi’Quiz for any amounts invoiced.

For any questions relating to the status of their Order, the Purchaser must contact the Seller directly.

Professional Customers:

A professional Customer will receive a quotation if they request one from Musi’Quiz. An option may be placed to hold a time slot at the Customer’s request. To validate this quotation, the Customer must return the signed quotation. Once signed, a quotation is considered due.

The quotation may be cancelled by the Customer free of charge if the activity takes place at least 30 days after the date of the cancellation request.

A change in the number of players is possible up to 7 days before the service. Once this deadline has passed, the number of players may not be reduced. Additional Players (excluding catering services) may be added up to the day of the event and will be subject to a price adjustment.

The cancellation, absence or lateness of one or more players does not release the Customer from their payment obligation towards Musi’Quiz.

After signing the quotation, the Customer must make payment in accordance with one of the following two payment terms:

- Either before the event: 100% of the quotation amount or, at a minimum, a 50% deposit by bank transfer or payment link, followed by the remaining 50% 7 days after the event.

- Or on the day of the event: 100% of the amount on site by bank card, cheque or cash.

In the event of non-payment, Musi’Quiz may refuse the Customer access on the day of the event.

In the event of late payment, late payment penalties of €40 per reminder and €10 per business day of delay will be charged.

The order is placed online based on the available booking slots. The Player therefore chooses the date and time of their visit. The Purchaser must then identify themselves by providing their surname, first name, telephone number, postal address and email address.

The Purchaser must confirm their order and make payment for all or part of the booking.

Any confirmation constitutes acceptance of the price and the GTCS.

The Purchaser will then receive a confirmation email from Musi’Quiz within 48 hours. The sale will then be considered final.

In the event of fraudulent use of their bank card, the Purchaser is invited, as soon as they become aware of such use, to contact the Musi’Quiz Customer Service Department and provide evidence of such fraudulent use.

The computerized data stored in the computer systems of Musi’Quiz and its partners under reasonable security conditions shall be considered as evidence of communications, orders and payments made between the parties.

The archiving of orders may be used in the event that proof is requested.

Access to the rooms is reserved for Purchasers who have made a booking online, by telephone or on site.

Players under the age of 16 must be accompanied by an adult.

Players are required to arrive 15 minutes before the game start time indicated at the time of booking. The Customer will be informed of this requirement, at the latest, during the booking process and before payment, as well as in the booking confirmation email. In the event of late arrival, the game session cannot be postponed. The playing time will be reduced so as not to affect subsequent bookings, and the session may under no circumstances extend beyond the scheduled end time indicated when the order was booked.

Game equipment is made available to players subject to fair and careful use, without causing any damage to the equipment. Musi’Quiz reserves the right to refuse access to the Rooms if at least one player is intoxicated or under the influence of illegal substances and displays threatening behaviour towards staff.

The absence of the Players at the date and time indicated will not entitle them to a refund or any other form of compensation.

However, the Purchaser may request to modify their booking free of charge up to 48 hours before the booking date. Any modification must be made by email or telephone directly with the Musi’Quiz centre where the booking was made.

In accordance with the provisions of Article L221-28-12° of the Consumer Code, which provide that the right of withdrawal cannot be exercised for contracts for the provision of leisure activities that must be provided on a specific date or during a specific period, the Purchaser does not have a right of withdrawal.

At the end of the Musi’Quiz service, the player declared the winner of the game will receive a “Quiz Master” gift voucher worth the price of one player, valid for a new room booking within 3 months following the issuance of this voucher. This voucher will only be valid for a room booking with a minimum of 4 players.

Only one gift voucher may be used per room booking. This gift voucher will be handed over in person at the end of the game. No duplicate voucher may be issued in the event of loss of the “Quiz Master” gift voucher.

Customers who have booked a “Team Building” offer will receive a prize for the winners of the game session. In addition to the “Quiz Master” gift voucher, the winners will receive one or more Musi’Quiz promotional items (mug, water bottle, bottle opener, pen, for example), subject to availability and at the discretion of the Service Provider.

Musi’Quiz offers bookings in the form of Gift Cards to be given as gifts. These Gift Cards are represented by a ticket identified by a unique number, and the beneficiary is deemed to be the first holder to present it. For this reason, the purchaser of a Gift Card must, under their sole responsibility, ensure that its confidentiality is preserved.

A Gift Card is valid for 12 months from the date of purchase. After this period, the card is no longer valid.

Only facts that are directly attributable to Musi’Quiz may give rise to liability on the part of Musi’Quiz towards the Purchaser or the Players, provided that they cause them direct damage.

Musi’Quiz shall not be held liable where the failure to perform or improper performance of its obligations is attributable to:

- Improper use of the Room and its features by the Purchaser or any Player;

- Any fault attributable to the Purchaser or any Player;

- Force majeure, i.e. an unforeseeable and unavoidable event caused by a third party, including: a general strike by public transport drivers followed by more than 50% of the professionals concerned, a technical failure of the game making its use impossible for all Players, an administrative closure of the Musi’Quiz establishment or a pandemic;

- A technical failure of the game that does not make its use impossible -for all Players;

- Inconveniences inherent in the use of the Internet network, such as an interruption or disruption of the service, external intrusion or the presence of computer viruses.

In the event that the provision of a Room and the use of the game by all Players prove impossible as a result of a case of force majeure, Musi’Quiz undertakes to postpone, at no additional cost, the performance of the Services ordered before the expiry of a period of three months from the initial date of provision.

The Purchaser guarantees the proper use of the leisure equipment by all Players and guarantees Musi’Quiz against any damage or harm of any kind caused to property, equipment, materials and persons by any Player during the performance of the Services; the Purchaser may in no way invoke the absence of a relationship of subordination or contractual relationship with a Player in order to evade the obligations imposed upon them.

In the event of damage caused by one or more Players linked to the Purchaser’s Order to property or equipment belonging to Musi’Quiz establishments, the repairs will be assessed and notified to the Purchaser within sixty (60) days; the Purchaser shall have a period of fifteen days from the notification issued by Musi’Quiz to pay the cost of the repairs, without prejudice to any recourse to insurance.

In the event of late or non-payment, the Purchaser shall owe a fixed compensation for collection costs in the amount of 40 euros, automatically and without prior notification, in addition to the amount due plus late-payment interest.

All content on the website and its elements are the property of Musi’Quiz. The same applies to the graphic representations displayed on the website and inside Musi’Quiz premises. Images, videos, photographs and other documents are protected by copyright.

The game questions are also the property of Musi’Quiz.

Any total or partial reproduction of this content, without the prior authorization of Musi’Quiz, is strictly prohibited and may constitute copyright infringement.

1. The personal data provided by the Purchaser when making payment is necessary for the processing of their order and the issuing of invoices.

2. This data is subject to computer processing. The Purchaser may consult the Personal Data Protection Policy.

If a purchaser does not find the proposed solution satisfactory, they may then request mediation.

Photos or videos of the Players as a team may be taken before, during or at the end of the game, with the consent of the persons concerned. These photos may be sent by email to the person who made the booking. Musi’Quiz shall not be held responsible for the use made of them by the person who made the booking.

Musi’Quiz remains the owner of the photos and videos and reserves the right to use the photos taken during the game on its website and social media accounts affiliated with Musi’Quiz, unless at least one participant expressly objects. Musi’Quiz will delete these photos at the request of any person concerned.

1. The General Terms and Conditions are governed by French law.

2. In the event of a dispute, the competent court shall be the court of the defendant’s place of residence or, at the claimant’s choice, the court of the place where the Product was effectively delivered.